Data Security

Jali Live's Privacy Policy — Your data is our responsibility

Everything about how your personal data is collected, stored, and protected on Jali Live — explained in plain English.

Last Updated: January 2026

Our Commitment: jali live takes your privacy seriously. Your personal information is never sold to third parties or used for any unauthorized purpose.

1 What Data We Collect

Registration and service delivery on the Jali Live platform requires certain personal data. This falls into two categories — information you provide directly and information collected automatically.

1.1 Information you provide directly

  • Full name & date of birth
  • Mobile number & email address
  • Mobile banking account number (bKash, Nagad, Rocket)
  • National ID or passport number (for KYC purposes)
  • Address & occupation (where applicable)

1.2 Automatically Collected Data

When you browse or use jali live, the following information may be collected automatically:

  • IP address & device type
  • Browser type and version
  • Time spent on site and list of pages visited
  • Betting history and transaction records
  • Login time and device location (city/country level only)
Data Type Reason for Collection Mandatory?
Mobile number Account Verification & OTP Yes
NID / Passport KYC Verification Yes for Withdrawal
Payment Information Transaction processing Yes
Email Notifications & Promotions Optional
IP Address Security & Fraud Prevention Automatic

2 How We Use Your Information

Jali Live uses your data only for specific, legitimate purposes. Your information is never used in any way that violates your privacy.

2.1 Primary purposes of use

  • Account creation and identity verification
  • Processing deposit and withdrawal transactions
  • Maintaining betting history and account statements
  • Preventing fraud, money laundering, and unauthorized access
  • Providing customer support and technical assistance
  • Personalizing promotions and bonus offers
  • Meeting legal obligations

2.2 Marketing Communications

If you have consented to email or SMS notifications, Jali Live may contact you with new offers, promotions, and updates. You can withdraw this consent at any time through your account settings or by emailing support@jalilive.bet.

Important: jali live will never ask for your bank PIN, password, or OTP by phone or email. Any such request should be treated as fraudulent.


3 Data Storage & Retention

Jali live stores your data on secure servers. Information may be retained for a specified period after account closure as required by law.

3.1 Retention Period

  • Account Information: Minimum 5 years after account closure
  • Transaction Records: 7 years after the last transaction
  • KYC Documents: 5–7 years as required by law
  • Support messages: 2 years after issue resolution

Data is securely deleted or anonymized at the end of the retention period.


4 Sharing Information with Third Parties

Jali live does not sell your data. However, limited information may be shared with trusted third parties in certain specific circumstances.

4.1 When information is shared

  • Payment Processors: Necessary information is shared to process transactions via bKash, Nagad, and Rocket.
  • Identity verification services: With approved verification agencies for the KYC process.
  • Legal Authorities: To government authorities when required by court order or legal obligation.
  • Technology service providers: Contracted partners for hosting, analytics, or cybersecurity services.

Guarantee: All information shared with third parties is contractually protected. They are not permitted to use your data for their own purposes.


5 Cookies Policy

Jali Live uses cookies on its website. Cookies are small files stored in your browser that help improve your experience.

5.1 Types of Cookies

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your language and preferences.
  • Analytics Cookies: Used to analyze site usage.
  • Marketing cookies: Used to show relevant offers. You can withdraw your consent at any time.

You can manage or delete cookies through your browser settings, though some features may become limited as a result.


6 Your rights

Under Jali Live's Privacy Policy, you have the following rights over your personal data:

  • Right to Know: You can find out exactly what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate information.
  • Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
  • Right to Portability: You can receive your data in a structured format.
  • Right to object: You may object to your information being used for marketing purposes.
  • Right to withdraw consent: You may withdraw consent to data processing at any time.

To exercise any of these rights, email us at support@jalilive.bet. We aim to respond within 30 business days.


7 Child Protection

Jali live strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If a parent or guardian believes their child has accidentally created an account, please contact support@jalilive.bet immediately. We will delete that account along with all associated data.


8 Security measures

Jali live uses industry-standard technology to protect your data. Our security measures are reviewed and improved on a regular basis.

  • All data transmissions are secured with 256-bit SSL encryption
  • Two-Factor Authentication (2FA) supported
  • Instant alerts for suspicious login attempts
  • Data stored in a secure, encrypted database
  • Regular security audits and vulnerability assessments

What You Should Do: Use a strong password, never share it with anyone, and avoid logging in on public Wi-Fi.


9 Policy changes

Jali live may update this Privacy Policy as needed. Any changes will be reflected with a new date at the top of this page, and registered members will be notified via SMS or email for significant updates.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.


10 Contact

For any questions, concerns, or data correction requests regarding our Privacy Policy, please get in touch:

  • Email: support@jalilive.bet
  • Live chat: Chat button at the bottom right of the website
  • Duration: 24 hours a day, 7 days a week

Our data protection team is always ready to quickly address any concerns you may have.

Your Rights Over Your Data

Under jali live's Privacy Policy, every member has full control over their own data

Right to Know

You can find out at any time what information we hold about you and why.

Right to rectification

You can request corrections to inaccurate or outdated information at any time.

Right to erasure

You can request deletion of your data unless we are required by law to retain it.

Right to Data Portability

You can receive your data in a structured format (CSV or JSON).

Right to Object

You can opt out of marketing or third-party data use at any time.

Withdrawal of Consent

You may withdraw your consent to data processing at any time.

Why is jali live safe?

Our Privacy Policy isn't just words — it's backed by technology

Encryption
256-bit SSL protection

Every data transfer on jali live is protected with bank-level encryption, so your transactions and personal information cannot be intercepted.

Identity verification
Two-Factor Authentication

OTP verification is mandatory when logging in to jali live, meaning no one else can access your account — even if they know your password.

Data Storage
Secure encrypted database

All your data is stored in encrypted databases. Even jali live's internal staff cannot access your sensitive information without a valid reason.

Fraud Prevention
Real-Time Fraud Detection

Jali live's systems monitor for suspicious activity 24/7. Any unusual login attempts or transactions are met with immediate action to protect your account.

Privacy
Data Is Never Sold

Jali live never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.

Support
24/7 Bengali Support

For any privacy questions or concerns, jali live's Bengali-speaking support team is available 24/7, every day of the week.

FAQ

Answers to our members' most frequently asked questions about the Privacy Policy

No. jali live uses your mobile number only for OTP verification and service notifications. Your number is never shared with advertisers or any third party.

Yes. Your national ID information is used solely for KYC verification and is stored in an encrypted database. Only the authorized verification team within jali live's internal staff can access this information.

Some data may be retained for a set period after account closure as required by law. Transaction records and KYC information are securely deleted after 5–7 years. To request data deletion, contact us at support@jalilive.bet.

Yes, authorized jali live staff may view your betting history when necessary to provide services or prevent fraud. This information is never shared with third parties and is kept strictly confidential.

You can update your notification preferences in account settings, or email support@jalilive.bet to unsubscribe. OTP and security-related SMS cannot be disabled as they are essential for account protection.
Safe & Trusted

Your data is protected — get started today

Your privacy is our top priority at jali live. Open an account with confidence and enjoy safe betting.

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